Contact information

CONTACT INFORMATION

If you have any questions, concerns, complaints, or requests related to these Terms of Service, your order, your personal data, or any aspect of our Service, you may contact us using the information below.

Primary Contact Email:
📧 info@zenvbolt.com

We aim to respond to all inquiries within 24–48 business hours. Response times may vary during high-demand periods, holidays, or special events.

For faster assistance, please include in your email:

  • Your full name

  • Order number (if applicable)

  • Detailed description of your question or issue

  • Any screenshots or attachments that help clarify your request

We handle all support requests through email to ensure accurate documentation and faster resolution.
Please note that ZENVBOLT does not offer phone support, and all official communication must be done through the email address listed above.

If you are contacting us regarding:

  • Order Status: Provide your order number or tracking number.

  • Refund or Return Inquiry: Include photos or videos if the item was damaged or defective.

  • Privacy or Data Requests: Specify if you are requesting access, correction, or deletion of your personal data.

  • Website or Account Issues: Describe the error and when it occurred.

For legal correspondence, please use the same email and include “LEGAL NOTICE” in the subject line.